At Zizia, we take your privacy seriously. When you use our services or visit our website (www.zizia.org), we process personal data. Zizia B.V. (hereinafter referred to as “Zizia”) is committed to handling personal data responsibly, securely, and transparently. We implement data practices that align with relevant privacy legislation and industry best practices.
We believe in turning data into information—but only the data you choose to share, and always handled with care.
In this privacy statement, we explain what personal data we collect, how we use it, and your rights regarding your data. We recommend you read this carefully.
Our Principles
We follow the principles outlined in applicable data protection laws. That means we:
Clearly state the purposes for which we collect personal data (as outlined in this privacy policy);
Limit the collection of personal data to what is necessary for legitimate business purposes;
Ask for your explicit consent before processing your data, where legally required;
Take appropriate security measures to protect your data and require the same from third-party service providers;
Respect your rights to access, correct, or delete your personal data upon request.
Zizia is the data controller for all processing activities described here.
Use of Personal Data
When using our services or interacting with our website, we may obtain information that qualifies as personal data. We collect and process only the data you voluntarily provide, or data that is clearly necessary to fulfill your request.
We use your data when:
You browse our website
You contact us via our forms or email
You sign up for updates or a newsletter
You request a product demo or consultation
You create an account or use a client portal
You make use of our services
Types of Data We Collect
We may process the following categories of personal data:
Full name
Company name and industry
Job title or role
Email address
Phone number
Billing address and payment information (where applicable)
Login credentials (if using a Zizia portal)
Communication preferences
IP address
Browser and device type
Operating system
Language preferences
Pages visited and actions taken on our website
This information helps us offer, improve, and personalize our services.
Creating an Account or Client Portal Access
Some features of our services may require registration or account creation. When you create an account or log into a Zizia portal, we store the data you provide under your chosen credentials. This data ensures seamless functionality and allows us to fulfill our agreements with you.
Account data is retained as long as your account is active. You can request account deletion at any time (see the “Deleting Your Account” section).
We do not share your account information with third parties unless it is required to fulfill our contract with you or required by law. If fraud or misuse is suspected, we may share relevant data with the appropriate authorities.
Deleting Your Account
You may terminate your account and request deletion via your dashboard or by emailing us at support@zizia.org. Upon receiving your request, we will delete your account within one month. Certain data, such as billing information, may be retained longer to comply with legal obligations (e.g., a 7-year retention period required by tax authorities).
Requesting a Consultation
When you request a consultation, we use your personal data to manage and deliver the request. If necessary, we may share your data with trusted third-party partners directly involved in delivering that service. These parties are bound by data protection agreements.
Contact Forms and Newsletters
If you contact us via our website, we process the data you provide to respond to your question or request. You determine which data you share with us.
We also offer a newsletter to inform interested parties about our services, industry updates, and relevant insights. You will only receive the newsletter if you have given us explicit permission, unless you’re an existing client. Every newsletter includes an unsubscribe link. You can opt out at any time.
Online Advertising
Zizia may display ads through our website or third-party platforms. These platforms may collect personal data (e.g., via cookies) to personalize advertising. See our cookie policy below for more details.
Sharing Your Data
We may share your data with:
Service providers that support our operations (e.g., CRM tools, analytics, email providers)
Payment processors (if applicable)
Legal or regulatory authorities (only if required)
We carefully vet our partners and ensure they adhere to strict data protection standards. Any data sharing is strictly for service delivery or legal compliance.
Our website may also include social media buttons (e.g., LinkedIn, X), which may allow these platforms to collect personal data. We advise reviewing their privacy policies.
Security Measures
We take data security seriously and implement technical and organizational measures to prevent misuse, loss, or unauthorized access to your personal data. Our security practices include:
Password-protected access to user accounts
Secure, encrypted (TLS/SSL) connections for data transfer
Physical and digital access controls to systems storing data
Logging and monitoring access to sensitive information
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by law. Once no longer needed, we securely delete or anonymize your data.
Third-Party Websites
This privacy policy does not apply to third-party websites linked from our site. We cannot guarantee how these external parties handle personal data. Always review the privacy policies of these sites before sharing information.
Your Rights
You have the right to:
Request access to your data
Request correction of incorrect or outdated information
Request deletion of your data
Request restriction or transfer of your data
Withdraw your consent at any time
To exercise these rights, contact us at support@zizia.org. We may ask for verification of identity to ensure security.
We aim to respond to requests within one month. If your request is complex, we may need additional time but will keep you informed throughout.
If you have concerns, you also have the right to file a complaint with the appropriate data protection authority.
Changes to This Policy
Zizia may update this policy periodically. Any changes will be published on our website. We encourage you to review it regularly to stay informed of how we protect your data.
Contact
If you have questions about this policy or your personal data, please reach out:
